Privacy Policy

At FlowersLuxe, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase through our TeePublic store.

Information We Collect

Personal Data

When you visit our site or make a purchase, we may collect personal information, including:

• Name and contact information (email address, phone number)
• Billing and shipping address
• Payment information (processed securely through our payment processors)
• Email communications and correspondence with us
• Product preferences and purchase history

Automatically Collected Information

When you browse our website, we may collect certain information automatically, including:

• IP address and browser information
• Device type and operating system
• Pages you visit and time spent on those pages
• Referral source and search terms
• Clickstream data and user interactions
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and fulfilling orders for flower throw pillows
• Communicating with you about your order or inquiry
• Sending you product updates and marketing communications (if you've opted in)
• Improving our website, products, and customer service
• Personalizing your shopping experience
• Analyzing website usage and customer behavior
• Complying with legal obligations and preventing fraud

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about your website usage. These technologies help us:

• Remember your preferences and shopping cart items
• Analyze website traffic and user behavior
• Provide personalized content and recommendations
• Improve website functionality and performance

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect certain website functionalities.

Third-Party Services

We work with trusted third-party services to facilitate our business operations, including:

• TeePublic: Our primary platform for product sales and fulfillment
• EmailJS: For contact form submissions and newsletter management
• Analytics Services: To understand website usage and improve user experience
• Payment Processors: For secure payment processing
• Shipping Partners: For order fulfillment and delivery

These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information according to their respective privacy policies.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• To service providers who assist us in operating our website and conducting our business
• When required by law or to protect our rights and the rights of others
• In the event of a business transfer, merger, or acquisition
• With your explicit consent for specific purposes
• To prevent fraud and ensure transaction security

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure storage of customer data

While we implement strict security measures, no online system is entirely immune to risks. We cannot guarantee absolute security but are committed to protecting your information.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request information about the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Restriction: Request restriction or objection to processing
• Data Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not intentionally collect personal data from individuals under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can remove such information.

International Users

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our website, you consent to this transfer.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date at the top of this policy
• Sending an email notification for significant changes (if you've subscribed to our newsletter)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

For specific questions about orders placed through TeePublic, please also refer toTeePublic's Privacy Policy.