Privacy Policy
Last Updated: February 26, 2025
At FlowersLuxe, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase through our TeePublic store.
Information We Collect
Personal Data
When you visit our site or make a purchase, we may collect personal information, including:
- Name and contact information (email address, phone number)
- Billing and shipping address
- Payment information (processed securely through our payment processors)
- Email communications and correspondence with us
Automatically Collected Information
When you browse our website, we may collect certain information automatically, including:
- IP address
- Browser type and version
- Operating system
- Pages you visit and time spent on those pages
- Referral source
- Clickstream data
How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and fulfilling orders
- Communicating with you about your order or inquiry
- Sending you product updates and marketing communications (if you've opted in)
- Improving our website, products, and customer service
- Complying with legal obligations
- Detecting and preventing fraud
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings. Disabling cookies may affect certain website functionalities.
Third-Party Services
We use third-party services to facilitate our business operations, including payment processing, order fulfillment, and website analytics. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information.
Our products are sold through TeePublic, and when you make a purchase, you will be subject to TeePublic's privacy policy and terms of service.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- To service providers who assist us in operating our website and conducting our business
- When required by law or to protect our rights
- In the event of a business transfer or acquisition
- With your consent
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we implement strict security measures, no online system is entirely immune to risks.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Restriction or objection to processing
- Data portability
- Withdrawal of consent
To exercise these rights, please contact us using the information provided below.
Children's Privacy
Our website is not intended for children under 13 years of age. We do not intentionally collect personal data from individuals under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
Email: [email protected]